Industry:
Retail
Intent:
Enhancing brand-customer relations
Background:
A luxury apparel brand wanted a comprehensive relationship program for its loyalists to enhance the brand-customer relationship. They wanted to offer them a liberal dose of privileges and an exclusive experience other than a points based program.
Target Audience:
Members
Objectives:
Accentiv’ Roadmap:
Program Impact:
Contact us to find out how we can help your organisation reach, recognize, reward and retain your customers, channel partners and employees.
The success of an employee loyalty program depends a lot on the platform you use.. Here is a checklist that helps you choose the perfect employee loyalty program.
Omnichannel has been a buzzword in the industry for years, but after the disruptive changes of the COVID-19 pandemic, simply having multiple marketing channels is no longer an advantage, but instead a must-have — especially for retailers.
We are building loyalty ecosystem
A business with a 60% customer retention rate is losing 3-4 times as many customers a business with 80% retention rates. Besides, increasing customer retention by just 5% boosts profits by 25 to 95%, according to the advisory firm Bain & Co.
Accentiv’ India delivers end-to-end solutions from loyalty program development & implementation to loyalty rewards management & last-mile rewards fulfilment.