Senior Executive

Job Category: Business Operations
Job Type: Full Time
Job Location: Chennai
No of Positions: 1
The main responsibilities are:
  • Handling Queries from Clients & Customer over emails & Calls
  • Hands-on experience in managing data in excel
  • Work with internal teams & External teams to understand the process and resolve customer issues
  • Ensure to resolve and no recurring issues
  • Be single point of contact for Query management.
  • Able to manage Query trackers & Daily reports
  • Graduate is required
  • Should speak Hindi & English with any regional Language
  • Able to work independently, or with minimal supervision / Guidance
  • Good in working with Outlook, Excel, other internet tools
  • Good Written & Oral communication in English
  • 3-4 Years of Call center/ Customer Support Experience in Taking / Making calls & Email queries

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