Industry:
Retail
Intent:
Customer Engagement
Background:
One of the premium apparel brands in the retail sector which is defined by people that personify style, attitude, luxury and comfort. Following an inimitable aesthetic, this remarkable collection is meant for the young, passionate and upwardly mobile.
The customer loyalty program was started in 2007 to acknowledge the brand loyalists & make them feel proud to be associated with the brand. The idea was to pamper them with exclusive benefits in order enhance their experience of the brand.
Target Audience:
Customers
Objectives:
Accentiv’ Roadmap:
Program Impact:
Contact us to find out how we can help your organisation reach, recognize, reward and retain your customers, channel partners and employees.
The success of an employee loyalty program depends a lot on the platform you use.. Here is a checklist that helps you choose the perfect employee loyalty program.
Omnichannel has been a buzzword in the industry for years, but after the disruptive changes of the COVID-19 pandemic, simply having multiple marketing channels is no longer an advantage, but instead a must-have — especially for retailers.
We are building loyalty ecosystem
A business with a 60% customer retention rate is losing 3-4 times as many customers a business with 80% retention rates. Besides, increasing customer retention by just 5% boosts profits by 25 to 95%, according to the advisory firm Bain & Co.
Accentiv’ India delivers end-to-end solutions from loyalty program development & implementation to loyalty rewards management & last-mile rewards fulfilment.