Industry:
Retail
Intent:
Customer Engagement
Background:
One of the premium apparel brands in the retail sector which is defined by people that personify style, attitude, luxury and comfort. Following an inimitable aesthetic, this remarkable collection is meant for the young, passionate and upwardly mobile.
The customer loyalty program was started in 2007 to acknowledge the brand loyalists & make them feel proud to be associated with the brand. The idea was to pamper them with exclusive benefits in order enhance their experience of the brand.
Target Audience:
Customers
Objectives:
Accentiv’ Roadmap:
Program Impact:
Contact us to find out how we can help your organisation reach, recognize, reward and retain your customers, channel partners and employees.
At a time when most employees are working remotely, a digital employee rewards program can help employees feel rewarded & your R&R program smoother & easier
Employee recognition has been a long-overlooked element of what makes for a successful workplace, but more companies are waking up to its importance, especially due to the COVID-19 pandemic. A thoughtful and effective recognition program is planned well in advance with strategies that come into effect well before your program launches.
We are building loyalty ecosystem
A business with a 60% customer retention rate is losing 3-4 times as many customers a business with 80% retention rates. Besides, increasing customer retention by just 5% boosts profits by 25 to 95%, according to the advisory firm Bain & Co.
Accentiv’ India delivers end-to-end solutions from loyalty program development & implementation to loyalty rewards management & last-mile rewards fulfilment.