Case Studies.

Impact of loyalty program on various industries. Glimpse into some of the real-world case studies.
Case Studies

Top Customer Loyalty Trends for 2021 and beyond

It costs five times more to acquire new customers than it does to retain current customers and existing customers are 50% more likely to try a new product of yours as well as spend 31% more than new customers. Hence, it is no surprise that customer retention is a crucial factor deciding the success of any business.

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Case Studies

An Omni Channel Loyalty Experience : Skincare Industry

A premium retail skincare brand has seen a massive shift in its business in the past few years. As a traditional brick & mortar brand, they noticed a substantial online demand. They started their own E-comm platform and hypothesized that a lot of the online customers were existing offline ones. However, they didn’t know how to engage with them. They did not have the technical capabilities to track a customer’s journey through different channels or even have a loyalty program that offers an omnichannel experience.

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Insurance Industry

Top Customer Loyalty Trends for 2021 and beyond

It costs five times more to acquire new customers than it does to retain current customers and existing customers are 50% more likely to try a new product of yours as well as spend 31% more than new customers. Hence, it is no surprise that customer retention is a crucial factor deciding the success of any business.

Read More »
Healthcare Industry

An Omni Channel Loyalty Experience : Skincare Industry

A premium retail skincare brand has seen a massive shift in its business in the past few years. As a traditional brick & mortar brand, they noticed a substantial online demand. They started their own E-comm platform and hypothesized that a lot of the online customers were existing offline ones. However, they didn’t know how to engage with them. They did not have the technical capabilities to track a customer’s journey through different channels or even have a loyalty program that offers an omnichannel experience.

Read More »
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Everything about loyalty!

Learn how loyalty programs can help you engage and reward employees ? reward channel partners ? influence purchase decisions ? deliver personalised offers ? retain existing customers ? increase customer lifetime value ? build personal relationships ? create brand advocates ? improve customer interactions ?