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Employee R&R

Employee Rewards & Recognition Program Best Practices

Employee recognition has been a long-overlooked element of what makes for a successful workplace, but more companies are waking up to its importance, especially due to the COVID-19 pandemic. A thoughtful and effective recognition program is planned well in advance with strategies that come into effect well before your program launches.

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Customer Loyalty

The Rise of Omnichannel Loyalty Programs

Omnichannel has been a buzzword in the industry for years, but after the disruptive changes of the COVID-19 pandemic, simply having multiple marketing channels is no longer an advantage, but instead a must-have — especially for retailers.

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How data can transform your customer loyalty programs

Customer loyalty analytics allows for far more than targeted marketing. It’s a window into how customers think and, perhaps most importantly, can help predict a member’s behaviour in the future.

Let’s look at how a loyalty program software draw insights from your customer behaviour and improve return on your loyalty program investment.

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Learn how loyalty programs can help you engage and reward employees ? reward channel partners ? influence purchase decisions ? deliver personalised offers ? retain existing customers ? increase customer lifetime value ? build personal relationships ? create brand advocates ? improve customer interactions ?