It costs five times more to acquire new customers than it does to retain current customers and existing customers are 50% more likely to try a new product of yours as well as spend 31% more than new customers. Hence, it is no surprise that customer retention is a crucial factor deciding the success of any business.
Increasing CLV with an enriched customer experience
A loyalty program is built to drive more revenue while keeping loyalty costs down. If your company has been overspending on your loyalty programs, Accentiv’ India offers proven solutions that can cut your loyalty program costs by 30%
Our tools and techniques help you connect seamlessly with customers, motivate and engage with them, and delight them while enhancing your customer lifetime value by 15%