Technology

Loyalty Engine

The Loyalty Engine is a proprietary web based platform that provides you with the business logic and technology essential for implementing and managing a successful loyalty program for your channel partners, customers or employees. Our Loyalty Engine helps you run multiple programs across regions and countries with customised business rules and customised catalogues in multiple languages.

The platform enables you to capture, track and profile in-depth information about your best performers across multiple transactions and touch points and provides a comprehensive insight into valuable information that can help you build real one-to-one relationships with them.

Marketing, MIS and Member Management services are the key constituencies of a loyalty programme and the Accentiv' SurfGold Loyalty Engine integrates all of them seamlessly. The engine allows you to respond to market dynamics with greater agility as you can evaluate campaign performance in real-time.

- Program Management
- Member Management
- Reward Management
- Promotion Management
- Redemption Management
- Customer Portal
- Administrator Management
- Ezine Management

Having been implemented across multiple countries/sites, the Accentiv' SurfGold Loyalty Engine is a secure, robust yet scalable platform that gives you the flexibility to implement loyalty programs for any range of budgets.

 

Digital Voucher Manager

The Digital Voucher Manager helps you generate unique random (coupon) numbers (numeric, alphabetical and alpha numeric) that can be distributed to customers on purchase of products or services. You can track customer buying behaviour, distribution path, tertiary sale movement, new product acceptance and more with this unique methodology.

For specific information on how our technology solutions can help your business, contact us.

 

 

Products