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AMD Fax & Win
Loyalty - IT/Telecom/Equipment
Background
Advanced Micro Devices (AMD), is a global supplier of integrated circuits for the personal and networked computer and communications markets, wanted to identify, reward and build relationships with system builders who are the key influencers of purchasing behaviour for the Home and Small and Medium Business (SMB) customers
Objectives
- Develop a strategy to identify and acquire existing and prospect SBs across the country
- Devise a marketing program to achieve the objective of increasing the SB counter share for AMD processors
- Design and implement effective communication material
- Implement, monitor and analyze program performance
Action plan
- Partner Relationship Management Program
- Comprehensive communication plan (online & offline) to reach to maximum system builders
- Promotions to build good recall and understand the program mechanism
- Quick response management
Results
- Very high Return on Investment as sales grew nearly 300% over 3 quarters
- 30% new SBs joined the program
- Participation from over 40 cities
Targets
- System Builders
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